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Terms and Conditions

Please read the following information regarding our Terms & Conditions prior to placing your order or using this website:

All sales are final and cannot be cancelled or exchanged. Due to the special nature of our merchandise, we cannot accommodate exchanges or refunds under any circumstances. In addition, our designers are unable to cancel or make any changes or modifications to any order once it has been placed. Please be sure of the style, size, color, and any other specifications before submitting your order.

Contact Info:
Here Comes The Bridesmaid, Inc. – Bridesmaids.com (HCTB Inc.)
213 West 35th Street, Suite 502, New York, NY 10001 USA
Tel. 212.647.9686 Fax. 212.647.9515 E-mail. Info@Bridesmaids.com

Payment Procedure
The payment of your order is due in full at the point of purchase. We do not offer any payment or lay-away programs.

Bridesmaids.com or Here Comes The Bridesmaid, Inc. cannot refund any portion of your payment or accommodate any exchanges. Once your order has been submitted, our vendors are unable to make any changes or modifications relative to style, size, color, or specific length, on an order.

Shipping

If you are placing an order please be aware there will be a shipping and handling fee to cover the expense involved in the order of garments. The fee will display during the online ordering process.

Shipping within the continental U.S. is via UPS Ground. Bridesmaid orders may have separate shipping addresses, but each box will be charged a shipping and handling fee.

All shipping addresses must be specific and complete. Please include business name, apartment information, and/ or suite number. Any changes to the shipping address must be made prior to our shipment of the order to you.

Packages are shipped within the continental U.S. via the UPS Ground. We cannot ship to Post Office boxes or APO in the United States. We ship Worldwide! Orders shipped outside the continental U.S. are sent via the United States Post Office Priority Mail International.

Additional Charges
Additional charges may incur for certain order specifications. The availability of these specifications is dependent on the designer. The charges reflect each designer's set fee and will vary between manufacturers.

Extra Size Charge: A charge may be applicable when placing an order for a garment size 18 and over. The charge will automatically display on the order form and will be added to your total price.

Extra Length: Most designers offer an option for extra length to be added to the garment. The industry standard for dress length is normally 58" from hollow to hem although this does vary between designers. The available amount of extra length does vary between manufacturers. When considering the length of the dress, please account for the heel height that you will be wearing and how that relates to your height. The charge will automatically display on the order form and will be added to your total prices.

Selecting a Size
Each manufacturer offers their own size chart, which reflects how they cut their sizes. Please see Size Charts on our site. It is important that you follow the individual designer's chart to decide your size. Keep in mind that the measurements are taken to determine the closest size to be ordered and that the garment will not be custom-made to the exact measurements. Almost every gown will need some type of adjustment.

The designer will be unable to accommodate any changes to the size once the order has been placed.

The customer is responsible for the size ordered and or whether or not to order extra length. We cannot assume any responsibility for measurements.

Available Colors
The available colors are displayed with our featured collections onsite. Colors can differ from how they are posted onsite since computer monitors do vary. We suggest contacting a retailer in your area to physically view the designer's swatch card prior to ordering for the best determinant.

Please be aware that our manufacturers can not technically standardize dye lots, so the color you select can vary from the color you've seen as well as from one bolt of fabric to another. The variation is usually a shade or so off. We strongly suggest placing a bridesmaid order at one time with all of the dresses on the same order to avoid dye lot variation. Any bridesmaid orders placed separately or added-on to an order may be cut from a different bolt of fabric and vary in color from the other order(s). Also, dresses from different styles or dresses from different designers will vary in dye lot.

Fabric orders are always cut from a different bolt of material than a dress order. Please be aware that dye lot variation between the fabric and dress order may occur and that we cannot guarantee a color match.

It is important that you indicate the color you wish to order exactly as it is posted onsite. Many dresses are available in two-tone combinations and with trims. The customer is responsible for the color that is ordered.

Completion of Order Form
It is imperative that the order form is completed in full. A Customer Service representative will contact the customer via e-mail if any information is missing. Please check your order before submitting. To omit anything the order asks for will result in a delay and could compromise a timely arrival.


Delivery
Orders normally take 10 to 16 weeks for delivery from the designer to our location but delivery is dependent on the manufacturer's schedule. Manufacturers do not guarantee their delivery dates since their production can vary. Ship dates are tentative and subject to change.

Our manufacturers address a 5-day workweek. There is no production done on the weekends, they observe all Christian and Jewish holidays as well as a specific vacation schedule. Please take this scheduling into consideration and allow plenty of lead-time for production and shipment of your order.

Relative to the point of origin of the manufacturer and the new enhanced security measures mandated by the United States Government, goods being shipped into the country can take longer to be processed by customs and can compromise the confirmed tentative ship date.

Bridesmaids.com will issue a refund only if the product ordered is not available in the given time frame and if stock of the product is also not available. Refunds take approximately 10 business days for processing.

Rushes
Most of our designers offer a Rush service for orders that have been placed in a time frame that falls short of their standard production schedule.

Delivery for Rush orders is approximately 6 - 8 weeks from the designer to our location dependent on the manufacturer's schedule. The fee for the Rush service is dependent on the designer and will display on the order form and will be added to your total price. Rush service is not available for all designers.

When to Order
Orders take 10 - 16 weeks for delivery from the designer.

Please place your order as far as in advance of your wedding date as possible. By doing so, you will allow ample time for production and shipping. It also affords you a comfortable time frame to accommodate any alterations if necessary. Please note designers periodically discontinue their styles without advance notice to retailers.

We do not provide alterations. We suggest contacting a professional seamstress/ tailor in your area experienced in bridal and formal gowns.

Arrival Of Order
Upon receipt of your order at our location, our Shipping Department will verify the order is correct and arrange for its shipment to your specified shipping address. Orders are shipped within the continental U.S. via UPS Ground. All orders outside the continental U.S. are shipped through the United States Post Office Priority Mail International.

Please allow for 3-6 business days for domestic delivery from our location. Please allow for 6 – 10 business days for international delivery from our location dependent on customs. Note that delivery may run sooner than these times frames.

Upon arrival of your order, we ask that you inspect your merchandise immediately. If you have any questions regarding your merchandise, you must contact our Customer Service Department within 5 days.

Please be aware that we are not responsible for other countries’ postal systems.


Designer's Collections
Bridesmaids.com cannot take responsibility for the maintenance of any of our designer's collections. The designer alone determines which of their styles will be available and which styles will be discontinued from production. They reserve the right to change any style, color option, and order availability at any time.

Please remember that all orders are final and cannot be cancelled. Under no circumstances can Bridesmaids.com or Here Comes TheBridesmaid accommodate any exchanges or refunds. In addition, our manufacturers are unable to cancel or make changes to any order.

The customer is responsible for the size, color, and any other specifications of their order. Bridesmaids.com cannot assume responsibility for what the customer orders. Our Shipping Department verifies all orders are correct prior to shipment to the customer. If a customer should receive merchandise different from what they ordered, they can contact Customer Service for assistance within 5 days of receiving the order.

We reserve the right to add, modify, or omit any information on our site at anytime without notification. All orders are subject to approval.

Bridesmaids.com is an authorized retailer of all of our designers. We have served brides and bridesmaids since 1998. Thank you for selecting Bridesmaids.com for your special day!!!

Limitations.
You agree that you will not: (a) use this Website for any commercial or political purpose (including, without limitation, for purposes of advertising, soliciting funds, collecting product prices, or selling products); (b) monitor, gather, or copy content on this Website by using any robot, “bot”, spider, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind; (c) frame or utilize framing techniques to enclose any Trademark or other proprietary information (including, without limitation, any images, text, or page layout); (d) use any meta tags or any other “hidden text” utilizing any Trademarks; (e) engage in any activities through or in connection with this Website that seek to attempt to harm minors or are unlawful, offensive, obscene, threatening, harassing, or abusive, or that violate any right of any third party; or (f) engage in any activity that interferes with a user’s access to this Website or the proper operation of this Website. You also agree that, in using this Website, you will not impersonate any person or entity.

Intellectual Property Rights
Nothing herein shall be construed to confer any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights. You acknowledges that this Website is protected by copyrights, trademarks, service marks, patents and other proprietary rights and laws.

Force Majeure
Bridesmaids.com or its suppliers performance under these Terms and Conditions of use are subject to interruption and delay due to causes beyond their reasonable control, such as acts of God, acts of any government, war or other hostility, civil disorder, the elements, fire, explosion, power failure, equipment failure, industrial or labor dispute, inability to obtain necessary supplies and the like.


Indemnity
You agree to indemnify, defend, and hold harmless Bridesmaids.com, Here Comes The Bridesmaid and HCTB Inc. (which includes affiliates, subsidiaries, vendors and suppliers) and its officers, employees, agents, business partners, licensors, and licensees from any damages, liabilities, costs, and expenses (including reasonable attorneys’ fees, expert witness fees, stenographer/deposition fees and court costs) on account of any claim, suit, action, demand, or proceeding made or brought against any such party, or on account of the investigation, defense, or settlement thereof, arising in connection with your use of this Website.  The foregoing indemnification obligation shall survive termination of these Terms and Conditions the Website.

Revisions to this Website and this User Agreement
Bridesmaids.com may, in its sole discretion, make changes to any aspect of this Website, including, without limitation, any content, any activities available on this Website, and any products or services offered through this Website. HCTB Inc. may also, in its sole discretion, revise this User Agreement by updating or revising this document, with the revised terms taking effect as of the date of its posting. Continued use of this Website following the effective date of any such changes constitutes your acceptance of those changes.

Jurisdiction, Venue, and Alternative Dispute Resolution
Any controversy or claim relating to this Website, the content, or this User Agreement not otherwise resolved between you and HCTB Inc. will be settled solely by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), administered in accordance with the AAA’s Supplementary Procedures for Consumer-Related Disputes. Any such controversy or claim will be arbitrated on an individual basis, and will not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration will be conducted in New York, NY and judgment on the arbitration award may be entered into any court having jurisdiction of it. Any claim or cause of action that you may have with respect to this Website, the content, or this User Agreement must be commenced within one year after the claim or cause of action arises or it will be forever barred. Any action or proceeding by HCTB Inc. relating to your access to, or use of, this Website or any content in accordance with this paragraph will be instituted in state or federal court in New York, NY. Accordingly, you consent to the personal jurisdiction of the courts in New York, NY with respect to all matters relating to your access to or use of this Website and the content and waive your rights to removal or consent to removal. This User Agreement will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflicts of law provisions. The foregoing provisions of this paragraph will not apply to any legal action taken by HCTB Inc. to recover damages for, or seek an injunction in connection with, any loss, cost, or damage (or any potential loss, cost, or damage) relating to this Website, any content, HCTB Inc. operations, and/or HCTB Inc. products or services caused by your act or failure to act.

Severability
If any provision of these terms and conditions are deemed unlawful, void, or unenforceable for any reason, then that provision will be deemed severable from the remainder of these terms and conditions and will not affect the validity or enforceability of the remainder of these terms and conditions.

Copyright Notice
All of the content you see and hear on this Website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by HCTB Inc., one of its affiliates or by third parties who have licensed their materials to HCTB Inc. The entire content of this website is copyrighted as a collective work under U.S. copyright laws, and HCTB Inc. owns a copyright in the selection, coordination, arrangement and enhancement of the content.

You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from HCTB Inc.


Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss
The information on this Website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. The risk of loss and title to items purchased from HCTB Inc. pass to the purchaser upon our delivery to the carrier.

DISCLAIMERS –– GENERAL

HCTB Inc. DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS WEBSITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

WITHOUT LIMITING THE FOREGOING, HCTB Inc. DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.

WITHOUT LIMITING THE FOREGOING, HCTB Inc. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

WITHOUT LIMITING THE FOREGOING, HCTB Inc. DISCLAIMS ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH ITEM DESCRIPTION. ALL PRODUCT DESCRIPTIONS ORIGINATE FROM THE MANUFACTURER OF THE ITEM.

HCTB Inc. DOES NOT ENDORSE NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS WEBSITE, OR ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEBSITE.

HCTB Inc. MAKES NO REPRESENTATION THAT CONTENT PROVIDED ON THIS WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, SHALL HCTB Inc. OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF HCTB Inc. HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE WEBSITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF HCTB Inc. UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

ENFORCEMENT OF TERMS AND CONDITIONS

BY ACCESSING AND USING THE WEBSITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF NEW YORK, UNITED STATES OF AMERICA.